Please note that we may request additional details from you to provide to the manufacturer. If the fault is not clear we may be requested by the manufacturer to send the item for testing to identify the nature of the fault. In the event of a clear fault we will offer a replacement for the faulty item as a primary option or a refund as a secondary option.
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If we are unable to resolve the issue then we will request the item be returned to Seltec with a returns note (Provided by us) or will provide information for how to return the item directly to the manufacturer. Our suppliers have strict quality controls but in the unusual event that a product you receive is faulty we please ask you to contact our office on 01482 589 015 to speak to our technical team. Courier and postal services are dependant on location. Should the item be out of stock, we may be able to offer suitable alternative part.įor deliveries to Northern Ireland, Scotland, HS, KW, ZE, TR, GY, JE and IM postcodes, please contact us. If you require a part urgently, then we advise you calling 01482 589 015 before you place your order.
Should a product be out of stock or your order can not be shipped complete, then an order acknowledgement will be emailed advising the lead-time for this item. Items in stock will be despatched using the selected service. Orders using the next day services should be placed before 2PM.
Other shipping methods are available - please call 01482 589 015.ĭelivery charges are calculated based on the above table. Please note we do not trade or deliver outside of the UK. (This service is required for larger items) UK Mainland & Wales ( Excluding Northern Ireland & Scotland) So until further notice we are not guaranteeing any next day delivery on any orders. Please note that at the present time all couriers are experiencing difficulty in getting next day shipments to customers. Delivery charges are calculated automatically based on the following table.
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