



Zoom video freezes but audio continues download#
But because Zoom names every video recording in an identical way, a simple online sea rch ca n revea l a long st rea m of v ideos that anyone can download and watch.
Zoom video freezes but audio continues software#
Many of the videos appear to have been recorded through Zoom’s software and saved onto online storage space without a password. Thousands of personal Zoom videos have been left viewable on the open web, highlighting the privacy risks to millions of Americans as they shift many of their personal interactions to video calls in an age of social distancing. Thousands of Zoom calls left exposed on open web I am copying an article from the Washington Post via the Cleveland Plain Dealer to support my point. I am very concerned about not using a HIPAA compliant platform. I have found that I do not run into that trouble if I run the video off my laptop. I have a second phone that I can quickly switch to, but as you can imagine this is not acceptable. I can usually get about 20 - 30 minutes into the call before the feedback starts and quickly makes it impossible to finish the session. I have had the same trouble using a cell phone. I don’t usually receive a lot of complaints about quality of video and sound but with multiples coming in and it causing disruption to the services we’ve provided, I’d like to understand what the process is for resolution. I am not sure if others are experiencing this but it seems to have really ramped up today versus previous weeks since we’ve been on the system. I am not sure what contributes to the difficulty as my connection is not an issue. Then I had a few sessions that were fine. The video was choppy and had to switch to a phone call due to the inability to use the program. Video was lagging and not matching with the persons words. I was using it on my laptop, and I moved into my cell phone, and we had the same issue with on the phone where it started out fine and then after about 2 minutes the crackling began again and we had to move into a phone call I’ve had three counselors reach out to me today to report significant audio issues, below are examples:Ībout 5 minutes into the call, the audio was so crackly we could barely understand each other.
